Privacy Policy

1. General Information

At Ateliest, we value and respect your privacy. This Policy describes how we collect, use, and protect your personal information when you visit our website or make a purchase.

By using this site, you accept the terms of this Policy.

2. Information We Collect

Information you provide directly to us

When you make a purchase or interact with the site, we may collect:

First and last name
Shipping and billing address
Email
Phone
Payment information (processed by secure third parties)

Automatic Information

When you browse the site, we automatically collect:

IP address
Device and browser type
Pages visited
Browsing time
Cookies and tracking data

3. How We Use Your Information

We use your information to:

Process and manage orders
Send purchase confirmations and updates
Provide customer support
Improve user experience
Send marketing communications (if you have opted in)
Prevent fraud or misuse

4. Marketing and Communications

If you agree to receive communications, we may send you:

Promotional emails
Product news
Special offers

You can unsubscribe at any time using the link included in the emails.

5. Sharing Information with Third Parties

We only share information with third parties necessary to operate the business, such as:

Payment platforms
Shipping services
Marketing tools (e.g., email marketing, analytics)

These providers only access the information necessary to perform their function.

We do not sell or trade your personal data.

6. Cookies

We use cookies to:

Remember your preferences
Analyze site behavior
Improve browsing experience
Display relevant advertising

You can configure your browser to reject cookies, although this may affect the functionality of the site.

7. Security

We implement security measures to protect your personal information.
However, no method of transmission over the Internet is 100% secure, so we cannot guarantee absolute security.