Terms and conditions

1. General Information

This website is operated by Ateliest. Throughout the site, the terms "we," "us," and "our" refer to Ateliest.
By accessing and using this website, you accept these Terms and Conditions, as well as our associated policies.

2. Use of the Site

By using this site, you declare that:

You are of legal age in your country of residence
You will not use our products for illegal or unauthorized purposes
You will not transmit viruses or malicious code

We reserve the right to refuse service to anyone for any reason at any time.

3. Products and Services

Our products are geared towards skin care and well-being.
We make our best effort to display colors, textures, and descriptions accurately, but we do not guarantee that the display on your device will be exact.

We reserve the right to:

Modify or discontinue products without prior notice
Limit sales per person, region, or jurisdiction

4. Prices and Payments

All prices are expressed in the currency indicated on the site.
We reserve the right to modify prices at any time without prior notice.

Payment is processed through secure third-party platforms. We do not store credit card data.

5. Shipping

Shipping times and costs will be informed at the time of purchase.
We are not responsible for delays attributable to third parties (courier, customs, etc.).

It is the customer's responsibility to correctly provide shipping information.

6. Exchanges and Returns

We accept exchanges or returns only in the following cases:

Defective product
Order error

Products must be returned unused and in their original packaging.

7. Intellectual Property

All content on the site (texts, images, branding, design) is the property of Ateliest and is protected by intellectual property laws.

Total or partial reproduction without authorization is prohibited.

8. Responsibility

Our products do not substitute professional medical advice.
We recommend performing sensitivity tests before use.

We are not responsible for adverse reactions resulting from improper use of the products.

9. Privacy

The use of personal information is governed by our Privacy Policy.
By using the site, you accept the processing of your data in accordance with this policy.